You will find everything you need to know about our cooperation on this page.
We, Titans from the care department, prepared it for you. We want you to have all the information you need at your disposal.
And if you don’t find something, write to care@titans.cz and we’ll take care of everything together!
What are you interested in?
- Care
- How to issue invoices for TITANS
- Benefit – accounting advice
- Contact details
- FAQ
1. Care
The satisfaction of our contractors is very important to us. That is why our care department is here for you for the duration of our cooperation — from the moment you accept an offer. We will go over the contract with you, secure the orders and be there for the onboarding process and to answer any questions at any time during our cooperation. We will also want to hear your feedback and give you feedback from the client in return. And we will also always find time for a cup of coffee!
2. How to issue invoices for TITANS
You will issue invoices for your services to us at TITANS using the following information:
TITANS s.r.o.
Jungmannova 745/24
110 00 Prague – Nové Město
CRN 06540970
VAT No. CZ06540970
What should I send?
An invoice, of course, but that’s not all. To accept your invoice, we will need two documents — your invoice and an approved timesheet, preferably in PDF, Word or Excel format.
You can read about how to properly track a timesheet in the FAQ section at the end of this page. But now for its approval: we only need an email confirmation that makes it clear that the client confirms the number of hours worked in the given month; then we can accept your invoice.
(Example: You send your timesheet for approval by email to your superior and then forward the document to us with his reply)
Who should I send it to?
Send the timesheet along with the invoice in one email to invoicing@titans.cz. Please, always write your full name and the month and year for which you are issuing the invoice in the subject of the email.
When should I send it?
Invoices are issued the following month after the provision of services, the sooner the better, preferably by the 4th working day.
(Example: an invoice for January 2024 is issued no earlier than on 1 February and by 7 February at the latest)
Invoice maturity
The invoice date is the day on which we receive a confirmed timesheet from you (or from the company). We will confirm our receipt of both documents by email within 48 hours, and we will also confirm the due date of your invoice.
Please note that we only send the payment for your services on the due date and it may arrive on your account at any time of the day.
If the due date falls on a weekend or public holiday, we adhere to the Commercial Code and the due date is moved to the next working day. However, if our cash flow allows it, we try to pay invoices before holidays and weekends.
Please direct all questions regarding invoicing, timesheets and due dates to invoicing@titans.cz.
Are you a VAT payer?
Did you know that if you become a VAT payer (you exceed a turnover of 2 million korunas in 12 consecutive calendar months) you are obliged to make your bank account public for the Financial Administration for VAT purposes? If payers do not have a public bank account, we don’t pay VAT to their account, we transfer it directly to the account of the Tax Administration, as we vouch for their VAT; thank you for understanding.
3. Benefit – accounting advice
When you cooperate with us, you get the option of accounting and tax advice at AD Consult spol. at our expense. However, the service does not include tax returns or any other filings; these can be arranged individually.
To use this service, you will need to send an email to Mrs Jana Slovíková (AD Consult spol.) at: janaslovikova@centrum.cz and include care@titans.cz in the copy. You can ask your question directly in the email, or arrange a time for a phone call.
4. Contact details
Care: care@titans.cz
Care Manager
Jana Glos
+420 739 592 600
COO
Dominika Veselková
+420 736 148 196
Invoicing: invoicing@titans.cz
5. FAQ
The order is concluded for a fixed term; what happens after this time?
We generally contact the client 2 months before the order period ends and inquire about the possibility of continued cooperation and plans within the project. Then you will be contacted by our care manager, who will ask about your satisfaction and your plans — usually one and a half months before the end of the order period.
I don’t have a CZK bank account, can I also invoice in another currency?
You can invoice in the currency in which the order is concluded — this can be arranged. We can always choose between CZK and EUR. If your account is in EUR, for example, the payment sent in CZK will be accepted by your bank and then recalculated at the exchange rate (foreign exchange purchase in CZK) and credited to your account in EUR.
Banks also offer the option of opening an account in another currency. This is a matter of preference. Your care manager will be happy to discuss it with you.
What exchange rate would you use to calculate the MD rate for me if I decided to switch from CZK to EUR in the next order, or vice versa?
When converting currencies, we use the uniform rate for the given tax period published in the financial newsletter of the Ministry of Finance pursuant to § 38 of Act No. 586/1992 Coll., on income taxes, and we also take into account the current development of the currency so that neither party is harmed. You can switch to another currency after the current order ends. You cannot switch during an active order.
I just started freelancing, how does annual leave, sick leave, etc. work?
The relationship between a contractor and the company is not the same as an employment relationship; this brings with it both advantages and several disadvantages. You already know the advantages, so let’s talk about one of the less favourable sides. As a service provider — a self-employed person — you are not entitled to any kind of paid leave. You don’t have to report your working days to TITANS, that’s up to your prearrangement with the client according to the conditions you’ve agreed on.
Throughout our cooperation and an ongoing order, I decided to switch from a trade licence to a s.r.o. (LLC), or vice versa. What now?
If you change your type of business, we will need to sign a new framework contract and order. Please always notify us of these changes, as well as any other changes in your billing data, in an email sent to care@titans.cz and we will take care of it!
How to track a timesheet
Every company tracks timesheets differently. In most cases, this is done on a monthly basis (sometimes even weekly), either in the company’s template or in its own Excel. The company decides whether it is also necessary to track hours for specific tasks. We try to get all the necessary information during the onboarding process and pass it on to you, but it’s not always possible to access these details due to the client’s workload. We therefore recommend finding out how the timesheets will be tracked during the first days.
If the client recommended tracking the timesheet along your own axis and you don’t have a template available, contact our Care department and we’ll send you one.
That’s all we can think of. We look forward to working with you; if you have any other questions, please let us know: care@titans.cz.
Also remember to follow our LinkedIn, where you will find what’s new with the Titans and get tips that may be handy for contractors! We also publish lots of tips on our blog.
