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Wallet icon Coin icon Rate 45 000 CZK - 60 000 CZK / month
Timer icon Form of cooperation Full-time / 50% Remote
Briefcase icon Sector ECommerce
Location icon Location Praha
Start date 01.10.2023
Languages
  • English flag English - conversational, B1
  • Slovak or Czech flag Slovak or Czech - native

Offer description

  • providing IT support and assistance to users
  • recording and categorizing user requests, their escalation and handling
  • processing telephone requests, serious problems and their solutions
  • supervision of the basic functionality of IT systems
  • management of HW, SW and Smart devices
  • development of instructions and procedures for colleagues in IT and users from other departments

Requirements

  • at least 1 year of experience in a similar position
  • general IT experience and overview
  • good knowledge of MS Windows operating systems and MS Office products
  • very good communication skills, ability to set priorities
  • communicative knowledge of English or German
  • advantage:
    • knowledge of server and network technologies is an advantage
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